All Merchandise is shipped EXW, Boynton Beach, FL USA. The risk of loss shifts to Reseller after SA has delivered the Merchandise to the common carrier for shipment. SA is not responsible for any delays after SA has delivered the Merchandise to the common carrier.

SA Wholesale orders are processed the same day they are placed and confirmed. The normal fulfillment time maybe up to three (3) business days. Unusual delays can be caused by weather, over capacity volumes and/or carrier issues. SA will notify the customer if such delays are expected or experienced. 

All duties and taxes are unpaid. The amounts are typically determined based on a combination of factors that may include: The merchandise’s country of origin or manufacture. The merchandise classification, using a system adopted by the countries that we ship to. VAT rates are set by the country to which the order is shipping. Please Note: If you refuse delivery of the shipment, you are responsible for payment of all return shipping fees and any applicable fees, duties and taxes; in this case, all such return shipping fees and any applicable fees, duties and taxes will be billed to the method of payment you used. Shipping fees are not refundable for deliverable shipments or refused shipments.

DELIVERY AND INSPECTION

Delivery dates are estimated and are based upon market and production conditions at the time of your order. SA is not liable for any delay in or failure to make one or more shipments if such delay or failure is due to acts of God, war, riot, embargoes, acts of civil or military authorities, fires, floods, accidents, quarantine, restrictions, mill conditions, strikes, delays in transportation, fuel, parts, labor or materials, or any other circumstances or cause beyond SA’s control.

Reseller is required to promptly inspect the Merchandise upon delivery. Reseller should immediately notify SA if the Merchandise does not conform to Reseller’s order or if the Merchandise is defective.